Wednesday, June 03, 2009

Radio and Records Closes

Radio and Records LogoThe news of Radio and Records, or R&R as it has come to be known, was not surprising but not expected either. Radio and Records opened it's doors in 1973. It became an industry beacon over the years and each issue was anticipated with great interest and excitement. I've read some managers had to lock the current issue up until they had read it before lending it out to other staff. However, the proliferation of radio industry websites in recent years has made it more competitive to get news and information out. Consolidation of the radio industry also has removed much of the healthy competition not only for listener market share, but also for the businesses that served the radio industry. Broadcast equipment companies, jingle production companies, etc have fewer customers to sell to. Yes, the number of radio stations to service are still there, but the number of (potential) clients has dropped. This affects the revenue to the related industries. As revenue drops, many companies suffering cut their ad budgets. This really is the last thing a company should cut, and radio sales executives face that challenge everyday. When these budgets are cut, the industry trade publications that offer you great resources of information also lose revenue. And so decisions need to be made. The economy hasn't helped either. With a bittersweet sentiment, the internet has made it more and more difficult for print publications to survive. But Radio and Records is indicative of how the radio industry is slow to adapt to change, and slow to embrace a progressive business model that caters to an internet/digital media audience. If the radio industry continues to be ignorant of this it will suffer the same fate as radio's customers (the advertisers) are becoming part of the internet/digital media audience (the listeners).
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Saturday, May 30, 2009

Staying True to Local

I read this with interest:
Local stations' best hope may be to focus on what Internet radio can't do well, but which they themselves have largely neglected -- catering to the interests and tastes of their neighbors. If FM outlets can do that, they don't have to get left off the dial. If they can't, they won't be missed.
Rob Pegoraro - Fast Forward: Web Radio Hits the Road - washingtonpost.com

Many of us in the industry, whether we are sitting on the sidelines watching or some that are in the game have been saying for many years: If radio would focus on being local, it will thrive. Too many large groups have missed the mark. Being local isn't just about news, weather and traffic. And it is also not about a Saturday remote at the car dealership handing out t-shirts and bumper stickers. It is about listening to your audience and playing what they want, not what a small focus group likes. One station I worked at, we were required to write down every request that we took. Every one. Why? Because it gave the programming department a better idea of what the listeners wanted. Yes, there were a handful (literally a few) listeners that called in regularly with the same song requests, however it did not cause any great issue in creating a playlist the majority of listeners wanted. Does your station do this now?

Radio has such a better opportunity and is in such a better position than some other media to really help its local businesses using texting applications. Imagine this: Telling your listeners to text their location to you, using an app like BriteKite.com, when they get to the local grocery store. And when you get that update from them (because you follow your listeners back on the prefered social media network), you send them a coupon code for a free 2 litre soda that they can use right on the spot. You do this randomly. "Stay tuned, later this hour I have a coupon code that I will text to your cell phone for ABC Grocery on Main Street. But you have to tell me you are there using Google Latitude or BriteKite". Why use these location apps? So you know, or have a better idea of how many people are really at your customers store.

This is just another suggestion on how local radio can still survive, thrive and win!
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